"Singapore shines with world class music and arts" - Channel News Asia

FREQUENTLY ASKED QUESTIONS

Date, Time, Place

When is Neon Lights 2016 happening?

Neon Lights 2016 is a two-day event between Saturday 26 November and Sunday 27 November, 2016. Gates open at 2pm each day.

Where is Neon Lights Festival 2016?

Fort Canning National Park – Fort Green, Fort Gate and Old Married Soldier’s Quarters (OMSQ). Entry by Fort Green, Fort Gate is for wheelchair access only.

Ticketing

Where can I get tickets?

Via our website www.neonlights.sg/tickets.

Alternatively, you can also get them at our partners http://www.apactix.com/ and any Sing Post outlet around the island.

Can I buy the tickets even though I don’t live in Singapore?

Yes, definitely! Just head over to the ticket office links listed above.

What sort of ticketing information should I know about?

All prices are in Singapore dollars and those Under 2s do not require a ticket. Tickets are subject to a booking fee of $4 per ticket and additional fees may apply for Sing Post transactions and if delivery option is chosen.

Are there any discounts for tickets?

We have a tiered ticketing system, group deals and special Under 12s discounts. Full details on ticket prices can be found here at ww.neonlights.sg/tickets.

Will tickets be available on the day?

It is not guaranteed that tickets will be available on the day. Purchase your tickets early to avoid disappointment.

How many tickets can I buy in one go?

As many as you wish!

What happens if I lose my ticket?

You will have to bear any administrative charges associated with the re-printing of your ticket(s).

Where can I find the full Neon Lights Ticket Terms & Conditions?

Full Festival and Ticket Terms & Conditions can be found here

Entry To The Festival

Is there an age limit?

Neon Lights is an all-ages event. Under 18s must be accompanied by an adult (max 2 under-18s with 1 adult) and they are not permitted to purchase nor consume alcohol.

Will I get my identification checked?

ID checks will be conducted throughout the Festival. Everybody is required to present a valid ID and the Festival reserves the right to deny entry or evict any persons who fail to comply with the ticketing entry terms and conditions.

How do I get there?

You can take the MRT and alight at Clarke Quay or Dhoby Ghaut, and walk about 10 minutes to get to the park.

Our Festival partners Uber will be more than happy to assist you!

Can I get a press pass?

For all press related enquires please contact: marlene@neonlights.sg

What happens when it rains?

Neon Lights is a rain or shine Festival and we will party on no matter what happens!

Photography & Video Restrictions

Can I bring my camera?

No professional photography and video equipment is permitted, however point and click cameras and mobile phones are fine.

What should I bring to the Festival?

  • Your ticket/ wristband
  • Valid photo ID
  • Sunscreen, shades, hats, ponchos
  • Sensible clothing and shoes
  • Cash
  • Mosquito repellent
  • Fun vibes + glo-sticks

What am I not allowed to bring into the Festival?

  • Your own food and drinks. Our licenced foodstalls and bars at the Festival come well stocked with mouth-watering delights and thirst quenchers. All bags will be checked at the point of entry.
  • Umbrellas
  • Drugs and illegal substances
  • Pets
  • Skateboard, scooters, rollerblades, bicycles
  • Chairs or any other furniture
  • Weapons, fires, fireworks, sparklers
  • Water pistols, laser lights and pens
  • Any other potentially hazardous and dangerous items

Line-Up & Programme

Is the line-up the same each day?

The music line up is completely different each day.
Some, but not all, of the arts line-up will be the same for both days. Please browse this website to get more details on who is performing on Saturday and Sunday.

When will the arts and family programme be announced?

The full announcement is out and you can find details at http://www.neonlights.sg/arts

When will timetables and map be ready?

Please visit our Schedule page for timetables and sitemap.

I am a musician who wants to perform at Neon Lights, who do I get in touch with?

The line-up for Neon Lights 2016 is close to completion. If you are interested in future years, please send an email with some links to info@neonlights.sg with “2017 Music Line Up/ NAME OF BAND” in the subject line.

Please be patient as we may not be able to respond until early next year.

Join The Team

How can I work at Neon Lights?

If you have 3-5 years experience in outdoor music festivals or events in Singapore, we would like to hear from you as we are currently filling a number of short-term positions. Please send your CV and a cover letter to info@neonlights.sg

Contact Us

How to Contact Us

For any queries in regards to ticketing and general information head to: info@neonlights.sg

For any queries in regards to press or media accreditation head to: marlene@neonlights.sg

For any queries in regards to marketing, email cubby@neonlights.sg

For any queries in regards to volunteering: volunteers@neonlights.sg

Our Friends & Sponsors

Big thanks to our supporters...

Official
Camera Phone

Official
Whiskey

Official Beer

Offical Gin

Official Vodka

Official Tequila

Official Wine Sponsor

Official Skincare

Official
Airlines

Official
Ride

Official
Hotel

Official
Projection Partner

Official
Music Channel

Official
Entertainment Channel

Official
Travel Channel

Official Music
Streaming Partner

Official Digital
Media Partner

Official
Radio Singapore

Official Lifestyle
Media Singapore

Offical Music
Website Singapore

Official Arts
Magazine Singapore

Official Entertainment
Magazine Singapore

Official
Energy Drink

Supported By